Privacy & Protection

Moztbet Privacy Policy – Your Data, Our Responsibility

Your personal information is completely safe at Moztbet. Find out exactly what data we collect, how it's used, and how it's kept secure — all explained transparently here.

Last Updated: January 2026

Privacy Policy at a Glance

Key Highlights

Subject Moztbet's Location
Is data sold?No, never
Third-Party SharingOnly for payment processing and legal requirements
Data Retention PeriodDuration of active account + 5 years
Use of CookiesYes, for performance and experience improvements
EncryptionSSL/TLS 256-bit
Data Deletion RequestAvailable by contacting Support
01
Introduction & Scope

Moztbet takes your privacy very seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information. By using the Moztbet website or mobile application, you agree to this Privacy Policy.

This policy applies to all Moztbet services — including account registration, gaming, betting, payments, customer support, and marketing communications. We comply with international data protection laws.

We are committed to protecting your data. Moztbet never sells your information to third parties. Data is used solely for the purpose for which it was collected.

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Our Commitment: Moztbet is fully transparent about its privacy practices. Contact us anytime with questions.
02
What Information We Collect

Moztbet collects your information in several ways. Full details are outlined below:

Directly Provided Information: Collected when you register an account or fill out a form:

  • Full name and date of birth
  • Mobile number and email address (where applicable)
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment account details (Mobile Pay/Nagad number, etc.)

Automatically Collected Information: Information collected while you use the platform:

  • IP address & device information
  • Browser type and operating system
  • Site access and browsing history
  • Gaming and betting logs
  • Transaction history
  • Information collected via cookies & tracking technologies
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Please Note: We only collect information that is genuinely necessary to operate our services. No unnecessary data is requested.
03
How Your Data Is Used

Moztbet uses the information it collects for the following purposes. Each purpose is specific and transparent:

Purpose of Use Details
Account ManagementRegistration, login & profile updates
Identity Verification (KYC)To ensure secure transactions
Payment ProcessingTo process deposits and withdrawals
Customer SupportTroubleshooting & Support
Fraud PreventionTo detect suspicious activity
Legal ObligationsTo comply with regulatory authority directives
Service ImprovementTo enhance your experience on the site
Marketing (with consent)To inform you of relevant offers and promotions

You may opt out of marketing communications at any time by contacting our Support team.

04
Data Retention & Periods

Moztbet stores your personal information on secure servers. Retention periods vary depending on the type of data and applicable legal requirements:

  • Account data: for the duration of active account use + 5 years after account closure
  • Financial transaction records: 7 years (in accordance with international financial regulations)
  • Customer support communications: 3 years
  • Cookie data: 30 days to 2 years (depending on cookie type)
  • KYC documents: 5 years after account closure

After the retention period ends, data is securely deleted or anonymized.

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Secure Storage: All your data is stored in encrypted form within our secure data centers, fully protected against unauthorized access.
05
Sharing Data with Third Parties

Moztbet never sells your data. However, in limited circumstances, information may be shared with trusted third parties:

  • Payment Provider: To process payments via Mobile Pay, Nagad, Rocket, and similar services
  • KYC Service Providers: For identity verification
  • Law Enforcement Agencies: In compliance with legal directives or court orders
  • Regulatory Authority: To meet licensing authority requirements
  • Anti-Fraud System: For fraud detection services

All third parties with whom we share your information are contractually bound to uphold Moztbet's strict data protection standards. They are not permitted to use your data for any other purpose.

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Please note: Moztbet never sells your information to advertisers or data brokers. This is a core principle of our policy.
06
Cookie Policy & Tracking

The Moztbet website uses cookies and similar technologies. Cookies are small data files stored on your device.

Cookies We Use:

  • Essential Cookies: For login sessions and security purposes. These cannot be disabled.
  • Performance Cookies: To understand how well the site is performing.
  • Functionality Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyze user behavior and improve the site.

You can manage cookies through your browser settings. Please note that disabling cookies may limit certain features of the site.

07
Data Security Measures

Moztbet uses industry-leading security technology to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Database Encryption: Stored data is kept in encrypted form
  • Firewall Protection: Blocks unauthorized access
  • Two-Factor Authentication (2FA): An extra layer of security for your account
  • Regular Security Audits: Security testing by external experts
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. Please keep your password and account details protected on your end as well.

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Security Tips: Use a strong password, avoid logging in on public Wi-Fi, and contact support immediately if you suspect unauthorized access to your account.
08
Your Data Rights

As a Moztbet user, you have important rights regarding your personal data. These are outlined in detail below:

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Right to Access Your Information
You may request to know what information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate or outdated information.
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Right to Erasure
In certain circumstances, you may request that your data be deleted.
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Right to Object to Processing
You may object to your data being used for marketing or other specific purposes.
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Right to Data Portability
You may request a copy of your data in a structured, readable format.
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Right to Restrict Processing
You may request that we limit how your data is processed in certain circumstances.

To exercise these rights support@moztbet.netEmail us or reach out via live chat. We aim to respond within 30 days.

09
Child Protection Policy

Moztbet's services are intended for individuals aged 18 and above. We do not knowingly collect information from minors.

If we are notified that we hold information belonging to anyone under the age of 18, we will immediately delete that data and close the associated account.

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For parents: If you believe your child has created an account on Moztbet, please support@moztbet.netto reach us.
10
Changes to the Privacy Policy

Moztbet may update this Privacy Policy at any time. For significant changes, we will notify you via SMS or a notice on the website.

Continued use of the platform after a revised policy takes effect will be considered your acceptance of the updated Privacy Policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised.

11
Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

We typically provide an initial response within 72 hours. More complex matters may take additional time, but we aim to resolve all requests fully within 30 days.

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Quick Help: For urgent privacy matters, live chat is the fastest way to reach us. Our team is available 24/7, seven days a week.

Why Moztbet is the best at protecting your privacy?

A quick overview of our core data protection pillars

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Encrypted Data Storage
All your data is protected with 256-bit SSL encryption. Hackers and third parties cannot access your information under any circumstances.
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Moztbet never sells your personal data to advertisers or data brokers. This is an absolute, non-negotiable policy.
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KYC Security Measures
Identity verification documents are stored with the highest level of security. Only authorized personnel have access to the relevant information.
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Your Control Over Your Information
You have the full right to view, correct, or delete your data. Simply contact support at any time to make a request.
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Transparent Cookie Policy
We clearly state why each cookie is used. You may manage non-essential cookies at your discretion.
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Regular Security Audits
Regular security audits are conducted by external specialists. Any vulnerabilities identified are addressed promptly.
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Your data is safe — get started today!

Your privacy is 100% protected at Moztbet. Register with confidence and enjoy the best gaming experience in Bangladesh.

By registering, you agree to our Privacy Policy and Terms & Conditions you agree.

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